Hold the SETUP button (at the top of the gateway, next to the LED) for 10 seconds until the LED rapidly blinks RED. Keep the RESET button (small button at the back of the gateway next to the USB-C port) pressed for 5 seconds until the LED blinks rapidly from GREEN to RED and vice versa for a couple of times. If your gateway has never been configured to any LNS, follow the steps below. Then, follow the new gateway instructions below. Perform a hard reset by holding down the reset button for at least 5 seconds.The Things Indoor Gateway connects to the server every 24 hours to check for new configuration. Wait up to 24 hrs (this is the default action for gateways that are not physically reachable).If the The Things Indoor Gateway is currently connected to another LNS, do either of the following This is applicable if your gateway was previously connected to The Things Network v2.
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